Privacy PolicyYour Privacy Matters

1) Introduction & Principles

By using BitXchange.io (the “Service”), you agree to this Privacy Policy (“Policy”). If you do not agree, please stop using the Service. We operate on the following principles:

• Data minimization: we do not collect or store personal data by default.
• No accounts / non-custodial: we do not create user accounts or hold customer funds.
• Transparency: we describe limited technical signals processed ephemerally to operate and protect the Service.

2) Definitions

• “Personal data”: information that directly or indirectly identifies a person.
• “Processing”: any operation performed on data (e.g., collection, storage, use, deletion).
• “Technical data”: non-personal, short-lived signals required for the Service to function.

3) Data We Process

4) On-chain Data

Blockchain transactions are inherently public (addresses, amounts, timestamps, hashes) and visible via block explorers. BitXchange.io does not control those records and cannot alter or delete them.

5) Cookies, Local Storage, and Tracking

• We do not use third-party analytics or advertising trackers/pixels.
• Strictly necessary cookies/local storage (if any) are limited to user-interface functionality and do not transmit personal data to us.
• We honor Do Not Track (DNT) and Global Privacy Control (GPC) signals.
• If we ever introduce optional cookies, we will display granular consent controls.

6) Third Parties and Processors

We do not sell or share personal data. Infrastructure providers (e.g., hosting, CDN, anti-DDoS, e-mail service) act as processors under our instructions and do not use data for their own purposes. We aim to minimize or disable network logs where feasible.

7) Storage and Retention

• We maintain no persistent personal-data stores.
• Messages you voluntarily send to support are kept for the minimum time needed to respond (by default up to 30 days) and then deleted.
• Any provider-level backups follow automatic rotation schedules.

8) Legal Bases & Your Rights

We avoid processing personal data. If, as a result of your voluntary contact, we hold personal data, the legal basis is to fulfill your request and our legitimate interests in operating and securing the Service. Subject to applicable law, you may request:

• Access to the data we hold about you (if any);
• Rectification or deletion;
• Restriction or objection to processing;
• Data portability.

Send requests to corporate@bitxchange.io.

Note: on-chain records cannot be changed or removed.

9) Marketing & Communications

We do not conduct e-mail marketing or targeted advertising. Any subscriptions (if introduced) would require your explicit opt-in and can be revoked at any time.

10) Security

We employ:

• Transport-layer encryption (HTTPS);
• Non-custodial, accountless architecture;
• Anti-bot/anti-DDoS safeguards without behavioral tracking;
• Data-minimization by design: we do not collect what we do not need.

11) Minors

The Service is not intended for individuals under 18. We do not knowingly collect data from children.

12) International Aspects

Infrastructure may be globally distributed. We select providers with strong privacy and security practices and enter into appropriate processing arrangements.

13) Partners and External Links

If you access partner sites/interfaces (e.g., liquidity aggregators), their own privacy policies apply. We are not responsible for third-party practices.

14) Changes to This Policy

We may update this Policy. The latest version will be posted on the website with a new effective date. Your continued use of the Service after updates constitutes acceptance of the revised Policy.